1. Acceptance of terms
These Terms of Service (“Terms”) govern your access to and use of the Sparex Auto mobile application and the website at sparexauto.app (together, the “Service”), operated by Sparex Auto (“Sparex”, “we”, “us”, or “our”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. The Service
Sparex Auto is a marketplace that connects vehicle owners with third-party auto-parts suppliers in Ethiopia. You can request parts, receive quotes from suppliers, place orders, and arrange delivery.
3. Eligibility and accounts
- You must be at least 18 years old to use the Service.
- You register using a phone number verified by a one-time password (OTP). You are responsible for keeping access to that number and your device secure.
- You agree to provide accurate information and to keep it up to date.
- You are responsible for all activity that occurs under your account.
4. Our role as a marketplace
Sparex acts as an intermediary platform. Suppliers listed on the Service are independent third parties; they are not our employees or agents. We do not manufacture, own, inspect, or warrant the parts offered.
Any contract for the sale of a part is made directly between you and the supplier. While we work to verify suppliers and maintain quality, we are not a party to that transaction and are not responsible for the quality, safety, legality, fit, or delivery of parts, except as required by applicable law.
5. Quotes, orders, and payment
- Quotes are provided by suppliers and may vary in price, availability, and delivery time. Quotes are estimates until you confirm an order.
- When you accept a quote, you enter into a purchase agreement with the supplier on the stated terms.
- Prices are shown in Ethiopian Birr (ETB) unless stated otherwise. Payment, delivery, returns, and warranty terms are set between you and the supplier.
- Cancellations, refunds, and disputes are handled according to the supplier’s terms and applicable consumer-protection law. We may assist in resolving disputes but are not obligated to provide refunds.
6. Acceptable use
You agree not to:
- Use the Service for any unlawful, fraudulent, or harmful purpose.
- Post false, misleading, or infringing requests or content.
- Attempt to access accounts, data, or systems you are not authorized to access.
- Interfere with, disrupt, reverse-engineer, or attempt to bypass the security of the Service.
- Use automated means to scrape or harvest data without our written permission.
7. Your content
You retain ownership of the content you submit (such as part photos and descriptions). You grant us a non-exclusive, royalty-free license to use, host, and display that content solely to operate and improve the Service. You are responsible for ensuring you have the rights to any content you upload.
8. Intellectual property
The Service, including its software, design, logos, and the “Sparex Auto” name, is owned by Sparex Auto and protected by intellectual-property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
9. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that parts obtained through the Service will meet your expectations.
10. Limitation of liability
To the maximum extent permitted by law, Sparex Auto and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of the Service or from any transaction with a supplier. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid to us (if any) in the three months before the claim, or ETB 1,000.
11. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, misuse the Service, or where required by law. Provisions that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.
12. Governing law
These Terms are governed by the laws of the Federal Democratic Republic of Ethiopia, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Ethiopia.
13. Changes to these terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you in the app. Your continued use of the Service after changes take effect means you accept the updated Terms.
14. Contact us
Questions about these Terms? Contact us at ibrahimakrem98@gmail.com.
Questions about this document? Email us at ibrahimakrem98@gmail.com.